Welcome to AA Cars Cardiff website privacy notice.
AA Cars Cardiff respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Important information and who we are
Purpose of this privacy notice
This privacy notice aims to give you information on how AA Cars Cardiff collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to a newsletter or purchase a service.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Controller
AA Cars Cardiff is the controller and responsible for your personal data (collectively referred to as 'Company', 'we', 'us' or 'our' in this privacy notice).
We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Contact details
Our full details are:
Full name of legal entity: AA Cars Cardiff
Name of data privacy manager: Matthew Hodge
Email address: sales@aacarscardiff.co.uk
Postal address: Workbench 6 Ocean Way Cardiff, South Wales, CF24 5HF
Telephone number: 02921203021You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
● Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
● Contact Data includes billing address, delivery address, email address and telephone numbers.
● Financial Data includes bank account and payment card details.
● Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
● Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
● Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
● Usage Data includes information about how you use our website, products and services.
● Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.
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How is your personal data collected?
We use different methods to collect data from and about you including through:
● Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
- apply for our services;
- make an enquiry;
- create an account on our website;
- subscribe to our service or publications;
- request marketing to be sent to you;
- enter a competition, promotion or survey; or
- give us some feedback. -
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
● Where we need to perform the contract we are about to enter into or have entered into with you.
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
● Where we need to comply with a legal or regulatory obligation.Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest To register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your enquiry, request or order including: (a) Manage payments, fees and charges (b) Collect and recover money owed to us (c) Manage financial applications (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our services) To enable you to partake in a prize draw, competition or complete a survey (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our services, to develop them and grow our business) To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate interests (to study how customers use our services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, services, marketing, customer relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) To make suggestions and recommendations to you about services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to develop our services and grow our business) Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We have established the following personal data control mechanisms:
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us and, in each case, you have not opted out of receiving that marketing.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase, service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
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Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.
● External Third Parties as set out in the Glossary.
● Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International transfers
We do not transfer your personal data outside the European Economic Area (EEA).
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Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
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Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
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Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. (Please see the glossary for more detail)
● Request access to your personal data.
● Request correction of your personal data.
● Request erasure of your personal data.
● Object to processing of your personal data.
● Request restriction of processing your personal data.
● Request transfer of your personal data.
● Right to withdraw consent.If you wish to exercise any of the rights set out above, please contact us.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
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Glossary
LAWFUL BASIS
Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
THIRD PARTIES
External Third Parties
● Service providers acting as processors or joint controllers who provide finance, website, IT and system administration services.
● Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
● HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a 'data subject access request'). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
(a) if you want us to establish the data's accuracy;
(b) where our use of the data is unlawful but you do not want us to erase it;
(c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
(d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain services to you. We will advise you if this is the case at the time you withdraw your consent.
● Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.
● Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:
● Technical Data from the following parties:
(a) analytics providers;
(b) advertising networks; and
(c) search information providers.
● Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
● Identity and Contact Data from data brokers or aggregators.
● Identity and Contact Data from publicly availably sources.
Customer Reviews
From the initial point of contact, Matt was friendly, knowledgeable and really helpful. He gave me advice on my current lease and quickly secured a pe... Read More
Katie
Very much happy with my car from AA Cars Cardiff, and thankful to Mr Matthew for delivery and advice - good guy and good company. Dr Jo... Read More
Joseph
We purchased a car from AA Cars and couldn't be happier with the service we have received from Matt, both before and after purchase. Highly recommend.... Read More
Lindsey
Hugely impressed with the After-sales service provided by AA Cars Cardiff, having bought a car from them 4 months ago. Matt, the owner, helped me arra... Read More
Zoe
AA Cars provided a fantastic service for me from the initial greeting right through to driving away in my new car. Matt, who I met with was very nice... Read More
Kris Dudley
Can’t see us looking anywhere else in future! Such a painless experience, Matt was so friendly and professional… Highly recommend, will be sharing... Read More
Matthew Earles
Outstanding service from Matt at AA Cars Cardiff. After enquiry Matt sent a detailed video of the car in question along with images of all the paperwo... Read More
Molly
Second purchase this year from Matt at AA Cars Cardiff, Outstanding customer service once again!... Read More
Paul
Straightforward process, fantastic communication from Matt throughout. Would highly recommended using AA Cars Cardiff.... Read More
Matthew Barry
Great friendly service from Matt. Found me a perfect first car and made our whole experience straight forward. I would highly recommend AA Cars Cardif... Read More
Taylor Coles
Bought 2 cars for my daughters, excellent experience, friendly and very professional. I would recommend Matt to anyone looking for a used car. Both da... Read More
Sharleen
Massive thank you to Matt, the service he gave was exceptional and I love the car so much!! I could instantly tell from his website and social media t... Read More
Liam Harris
Very professional company and I would 100%recommend after looking at AA Cars website. Bought my son a Peugeot 108 for a great price with 12mths MOT ,s... Read More
Alfie
Excellent service and the best costumer care provided by Mathew. I would highly recommend AA Cars Cardiff to anyone looking for a quality used car.... Read More
Simon Murray
Would give 10 stars out of 5 if I could. Matt was fantastic to deal with from start until finish, but what was even more impressive was the after sale... Read More
Joe
Sold my car to Matt at AA Cars Cardiff, very easy process and excellent price offered. Even collected it after viewing a few days earlier from our hou... Read More
Colin Potts
Fantastic customer service with a positive professionalism to find the right car for your needs. The car was well prepared and clean , as it showed on... Read More
David
We thought that Matthew was very professional, polite and very understanding. He made the meeting very relaxed, would go back in a heartbeat thank you... Read More
Colin Jones
Excellent customer service. Matt was brilliant and made the experience very easy and stress free. No pressure sell and great location. Car was as desc... Read More
Neville
I am absolutely blown away by the exceptional service I received from Matt at AA Cars Cardiff, from the very first contact and throughout the entire b... Read More
Amy
Purchased my daughter's first car from Matt at AA Cars Cardiff. The car was actually our second choice, but after visiting a few dealers in the area t... Read More
Nicola
Straight forward and friendly service, car was as advertised and came with an excellent warranty... Read More
Robyn
Well, what a journey!!! Matt has been exceptional. I completed a part ex roughly 4 months ago - I almost never leave reviews but I have to tell you my... Read More
Neil
Amazing service from the start .nothing was too much trouble for Matt . Car was even delivered to us an hour away . Car is immaculate and we are very... Read More
James Tomos
Matt at AA Cars Cardiff is second to none fantastic, seamless customer service from start finish I would 100% recommend if you are looking for a used... Read More
Lucy Owen
I had an excellent experience with AA Cars Cardiff! The service was top-notch, with Matt being both friendly and incredibly helpful. He was knowledgea... Read More
Huw Day
Amazing customer service from Matt, I came across from Weston Super Mare to buy a car from him after my car was damaged in an accident. Matt was polit... Read More
Zoe Bird
Quite simply the best service I have ever received when buying a car. Completely stress free. Matt was brilliant, the whole process couldn't have gone... Read More
Trystan
Had such a great experience with Matt when he purchased my car. He was fantastic from start to finish and completed the whole process in less than 20... Read More
Arjun Patel
Excellent service from Matt. Not pushy at all and really honest. The whole process was done with a minimum of fuss. Would definitely recommend AA CARS... Read More
Tristan
Absolutely brilliant customer service from Matt. Made the whole process stress free. I appreciate it can be daunting buying a car, but rest assured yo... Read More
Terry
This guy (Matt), different ! This company (AA Cars Cardiff) different. My wife and I visited several car companies in the Cardiff area before visiting... Read More
Mark
Excellent customer service. Happy with my new car. I would recommend to anyone. Really smooth and professional process.... Read More
Glyn Roberts
Thank you for making the process of selling my car stress free. Being a single female who tries to limit my carbon footprint, and is not comfortable i... Read More
Nicola
Exceptional customer service, would recommend! Bought a car this week from Matt and the whole process was smooth and stress free! I’d Highly recomme... Read More
Karly Bliss
Fabulous service, we felt Matt was honest, gave a decent warranty and gave great service. He stayed late to fit with our schedule and threw in a new s... Read More
Joanne Williams
AA Cars Cardiff for the WIN!! I thought buying my first car was going to be a long process, but the whole process from start to finish was WAYY faster... Read More
Keira Enriquez
Matt was very helpful and accommodating when it came to viewing the vehicle, the communication was excellent and such a smooth sale… would definitel... Read More
Kerry
Highly recommend Matt from AA Cars Cardiff. Matt gave us personalised and detailed videos of the car before we set off. Answered all enquiries we had... Read More
Shona Francis
We had an excellent experience buying our son his first car! Matt was friendly, helpful and knowledgeable and made the whole experience stress-free an... Read More
Usha Hirani
Absolutely first class service from start to finish, customer service was superb. Matt made the transaction effortless , I will definitely be recommen... Read More
Brian
From start to finish Matt was unbelievably helpful and kind. From first sight of the car to sorting all the paperwork and helping with the ballons and... Read More
Emma Dibble
Can't fault Matt, he was very helpful and professional. Will definitely recommend to friends and family. Great experience!... Read More
Joanne Hopkins
Fantastic customer service and communication from Matt, he was prompt in responding to my initial queties. When we arrived to view the car Matt was ve... Read More
Kellie Ridout
Encountered an issue a few days after purchasing (engine light came on) - couldn't believe how quickly it was resolved. Matt collected and delivered t... Read More
Francis
Matt was great, he was knowledgeable and friendly. We couldn’t find a better deal on another car and Matt's flexibility made it easy to organise vie... Read More
Maisy
Matt, the owner, was a pleasant, friendly and efficient person. Very helpful as well.... Read More
Lachimi Bose
Fantastic service from Matt, great contact, friendly, knowledgeable and quick with with responses. Pleasure to do business with. Thanks Matt... Read More
Rachel Gregory
Excellent service from Matt. Kept us fully informed every step of the way. He made buying a car almost painless! Really pleased with the whole experie... Read More
Jess
Very professional business provided a good car at a fair price. I would recommend them to anyone without hesitation.... Read More
Anthony Miller
Called ahead to arrange to view a car and check still had it. I was running a little bit late but Matt stayed and waited for me and the car was waitin... Read More
Ben Ellsley
Great service, great cars and a fantastic price. You literally couldn’t ask for more. I’d been looking for a Focus for ages and managed to get the... Read More
Craig Francis
Fantastic service from Matt from start to finish on the purchase of a new car for my daughter. He went over & above to ensure everything was explained... Read More
Sally Smith
1. The most amazing customer service ! 2. Communication back and forth was exceptional 3. The new car was beautiful and in pristine condition 4. I wou... Read More
Mia Smith
I've been buying cars for over 30 years, but this was by far the nicest experience I have ever had. Thank you Matt for taking the time to send me all... Read More
Ruth
Matt was very understanding and kept in constant communication with myself to make it a smooth easy process to purchase my new car! Thank you :)... Read More
Adam
A HUGE thank you to Matt from AA Cars Cardiff, I was looking to sell my vehicle and Matt made the experience so straight forward and easy to complete... Read More
Justin
Found Matt to be very friendly and helpful throughout. This made the purchase very smooth. Would recommend to all.... Read More
Luke
Highly recommend AA Cars Cardiff great service and after buying our car this week shall be recommending to friends and family.... Read More
Theresa
I bought a car from Matt at AA Cars Cardiff several weeks ago and this week an engine management light appeared and the car lost power. I contacted Ma... Read More
Emma
I recently purchased a car from AA cars Cardiff and it couldn't have been better. The customer service from start to finish was superb. Thank you Matt... Read More
Jasmine
A very professional, friendly buying experience from Matt at AA Cars Cardiff. Highly recommended!... Read More
Paul Musgrave
Thank you to Matt at AA Cars Cardiff. Absolutely delighted with my Corsa. Matt ensured the buying process went smoothly, all documentation was in orde... Read More
Anna Woodthorpe-browne
Thank you Matt for being so professional and friendly throughout the purchase of my first car. So pleased with it! Would 100% recommend you to friends... Read More
Natalia Bowe
I highly recommend AA Cars Cardiff! Amazing customer service, super friendly and reliable. Really pleased with my car thank you again!... Read More
Annalee Cryer
From first contact Matt was extremely helpful. I'm 200 miles away from his location so Matt took the time to video the car detailing its condition etc... Read More
Andy Shaw
I can’t recommend Matthew Hodge and AA Cars Cardiff highly enough; excellent, friendly, and reliable customer service. His vehicles are well sourced... Read More
Caroline
Quality car at a fair price with a really friendly experience. Would definitely recommend Matt & AA Cars Cardiff... Read More
Jasmyne
Thank you very much Matt, the customer service and professionalism you provided to my wife and I from start to finish was outstanding . My wife is ove... Read More
Gareth Francis
Really enjoyable experience with Matt at AA Cars Cardiff after some awful ones previously. Thanks for being so attentive and my husband and I admire y... Read More
Natalie
I am delighted with the (white) Smart Fourfour, I would like to say many thanks Matt for your professionalism, and wish you success with your new vent... Read More
Chris
Great experience with AA Cars Cardiff, communication with Matt was excellent. Really pleased with our purchase, cracking little car. Thanks Matt.... Read More
Melinda Daley
5* service, absoloutely no complaints. I would highly recommend AA Cars Cardiff LTD... Read More
Harry
Very happy with the customer service and part exchange price Matthew gave us. He was not at all pushy and spent time with us, ensuring that we were pu... Read More
Jazz
5 star service, absolutely no complaints. Even with answering questions after the sale has been completed, satisfied support has been given. Thanks Ma... Read More
Hayley Vitali
What a fantastic experience. Matthew was fab from initial contact right to the end. Would highly recommend... Read More
Beccie Mills
Having worked with Matthew in the motor industry for many years I can say with absolute certainty that his standards are of the highest calibre, he is... Read More
Robert
Highly recommend this company. I am very pleased with our purchase of a first car for our son. Matthew was very helpful in ensuring the car is going t... Read More
Rhian Mortimer
Matt’s motor trade pedigree is incredible, he’s honed his skills and trade at the very top and is now transferring those skills and experiences wi... Read More
Patrick Hern
Purchased a VW Polo from Matt for our son today, my wife and I were exceptionally happy with the level of customer service. The car was presented to a... Read More
Richard Ions
Sold my car to Matt at AA Cars Cardiff who is just setting up his own business for the first time, lovely guy, attentive and he also offered us more t... Read More
Mark
Contact Details
Workbench6 Ocean Way
Cardiff
South Wales
CF24 5HF 02921203021 sales@aacarscardiff.co.uk