Testimonials

Very friendly and helpful

Very friendly and helpful, good people person and I would highly recommend.
Margaret Jones, 11 Oct 2024
 

Excellent experience, friendly & very professional.

Bought 2 cars for my daughters, excellent experience, friendly and very professional.
I would recommend Matt to anyone looking for a used car. Both daughters are very happy with their cars.
Sharleen , 28 Sep 2024
 

Pleasant experience from start to finish

Massive thank you to Matt, the service he gave was exceptional and I love the car so much!!

I could instantly tell from his website and social media that he puts lots of effort and care into each customer so I rang him to enquire about a car, I ended up going to his office that same afternoon to view it and he talked me through everything to do with the car, showed me all the documents and answered any questions I had. We ended up going for a test drive and to say I was impressed was an understatement!

I made the purchase the same day and he was extremely helpful, sorting out the new logbook online and offering to tax the vehicle for me so I could just pay him the amount and not worry about doing it myself.

When collecting the car, he was extremely helpful and emphasised how I should contact him if I have any issues at all and he would do his best to help me with it. It’s clear to me how much Matt cares about after sales care for customers which is very important to me!

It was a pleasant experience from start to finish, made all the better by Matt being a genuinely nice guy and chatting throughout the process! Highly recommend his business for anyone looking to buy a car!!
Liam Harris , 26 Sep 2024
 

100%recommend

Very professional company and I would 100%recommend after looking at AA Cars website. Bought my son a Peugeot 108 for a great price with 12mths MOT ,service& break down cover he’s very happy !
Alfie, 23 Sep 2024
 

The best costumer care

Excellent service and the best costumer care provided by Mathew. I would highly recommend AA Cars Cardiff to anyone looking for a quality used car.
Simon Murray, 22 Sep 2024
 

Would give 10 stars out of 5 if I could !

Would give 10 stars out of 5 if I could.
Matt was fantastic to deal with from start until finish, but what was even more impressive was the after sales care.

The car being 13 years old developed quite a few issues within a couple of weeks of purchase. We took it to a garage and they quoted almost £1,000 to fix all the problems, many outside of warranty.

Spoke to Matt and he worked with the warranty company and covered all related costs for the work. Couldn't have asked for more. Can't recommend enough!
Joe, 18 Sep 2024
 

Excellent price offered

Sold my car to Matt at AA Cars Cardiff, very easy process and excellent price offered. Even collected it after viewing a few days earlier from our house to save us the trip back into Cardiff.
Colin Potts, 17 Sep 2024
 

Fantastic customer service

Fantastic customer service with a positive professionalism to find the right car for your needs. The car was well prepared and clean , as it showed on the advertisement . Thanks Matt
David, 16 Sep 2024
 

Very relaxed and informal

We thought that Matthew was very professional, polite and very understanding. He made the meeting very relaxed, would go back in a heartbeat thank you Matt
Colin Jones, 10 Sep 2024
 

Excellent customer service

Excellent customer service. Matt was brilliant and made the experience very easy and stress free. No pressure sell and great location. Car was as described and excellent warranty came with the car, 6 months !! Will definitely recommend.
Neville , 03 Sep 2024
 

Blown away by the exceptional service

I am absolutely blown away by the exceptional service I received from Matt at AA Cars Cardiff, from the very first contact and throughout the entire buying process.
It was 100% worth the 360 mile round-trip from where I live in Buxton, Derbyshire to collect my beautiful Fiat 500!
I would not hesitate in doing it again, although I love my new car so much I hope it lasts me forever!!

After searching high and low for a Fiat 500 to match my requirements, I expanded my search radius which thankfully captured AA Cars in Cardiff, and this ticked all the boxes.

I was very impressed with Matt’s website, social media posts and the reviews left by other customers - For me, a big part of buying a car also comes from the type of company selling the cars and their reputation. You can clearly see how much care and attention has gone into each car listing, with a huge focus on customer satisfaction and their buying needs.

Matt was incredibly responsive in replying to my messages, and couldn’t have been more helpful at every step of the way. He made the entire buying process a smooth and stress-free experience.
I felt so confident in AA Cars Cardiff, that I didn’t need to think twice about making the 4 hour drive down to South Wales for the car!
I could not have been happier with it when we arrived, it looked even more stunning in real-life than it did in the beautiful photos!

Thank you so much Matt!!
You are a STAR! 🌟
Amy, 04 Sep 2024
 

Great experience and warranty

Purchased my daughter's first car from Matt at AA Cars Cardiff. The car was actually our second choice, but after visiting a few dealers in the area the customer service, warranty and whole experience is why we chose this company. He even delivered the car after the agreed sale to our house for free. Great experience and will definitely be recommending this company in the future !
Nicola, 04 Sep 2024
 

Friendly Service

Straight forward and friendly service, car was as advertised and came with an excellent warranty
Robyn, 23 Aug 2024
 

Well, what a journey!!! Matt has been exceptional.

Well, what a journey!!!
Matt has been exceptional.

I completed a part ex roughly 4 months ago - I almost never leave reviews but I have to tell you my story.

The car was making a noise when steering so Matt asked me to take it to a local garage, the garage done some work but the noise continued (the garage told me it was normal!)
Then the engine management light came on - DPF issue, same garage carried out a dpf regen and oil/filter change - just 6 weeks (1,400miles) later the engine management light was on again with dpf issues so I contacted Matt for advice.

Matt had already helped with dealing with the warranty company on my behalf and was perplexed as to why over £1000 of post sales work hadn’t fixed the errors.
Thankfully Matt collected my car from the garage in his own time and took it to his reputable, reliable mechanics, they quickly told Matt that the work supposedly carried out was questionable - they then proceeded to carry out the work (properly!) and within record time!

I genuinely cannot thank Matt at AA Cars enough, he has gone above and beyond what any car sales place has ever done.
If I am ever in the market for another vehicle I will not hesitate to get Matt on the case for me.
If you are looking at a vehicle that AA Cars are selling, feel safe that you will be looked after.

I have learnt that my local garage are not to be trusted - should I name and shame?
Not on this review, I will leave them their own review!
Neil, 22 Aug 2024
 

Amazing service from the start

Amazing service from the start .nothing was too much trouble for Matt . Car was even delivered to us an hour away . Car is immaculate and we are very happy . We will definitely buy from AA Cars Cardiff again . Thanks again Matt
James Tomos, 13 Aug 2024
 

Fantastic customer service

Fantastic customer service, the very best overall. Thanks Matt.
Lucie, 06 Aug 2024
 

Seamless customer service

Matt at AA Cars Cardiff is second to none fantastic, seamless customer service from start finish I would 100% recommend if you are looking for a used car!
Lucy Owen , 30 Jul 2024
 

Excellent experience with AA Cars Cardiff

I had an excellent experience with AA Cars Cardiff! The service was top-notch, with Matt being both friendly and incredibly helpful. He was knowledgeable about every detail, making the entire process smooth and stress-free. Overall, it was a fantastic experience, and I would highly recommend this dealership to anyone in the market for a new car! Thanks again Matt!
Huw Day, 12 Aug 2024
 

Amazing customer service

Amazing customer service from Matt, I came across from Weston Super Mare to buy a car from him after my car was damaged in an accident. Matt was polite and friendly, as well as being professional and thorough! It was a smooth transaction from start to finish. I would highly recommend AA Cars Cardiff, brilliant service. Thanks Matt!
Zoe Bird, 29 Jul 2024
 

The best service I have ever received

Quite simply the best service I have ever received when buying a car. Completely stress free. Matt was brilliant, the whole process couldn't have gone any smoother.
I would highly recommend AA CARS CARDIFF to anybody!
Trystan, 17 Jul 2024
 

Great Experience

Had such a great experience with Matt when he purchased my car. He was fantastic from start to finish and completed the whole process in less than 20 mins with the money in my account. Would highly recommend AA Cars and Matt for his excellent service. Look forward to dealing with you soon!
Arjun Patel, 25 Jun 2024
 

Excellent service

Excellent service from Matt. Not pushy at all and really honest. The whole process was done with a minimum of fuss. Would definitely recommend AA CARS CARDIFF. 5 star service !
Tristan, 16 Jul 2024
 

Absolutely brilliant customer service

Absolutely brilliant customer service from Matt. Made the whole process stress free. I appreciate it can be daunting buying a car, but rest assured you're in safe hands. I would highly recommend AA Cars Cardiff to anybody looking to purchase.
Terry, 15 Jul 2024
 

Highly Reccomend

This guy (Matt), different ! This company (AA Cars Cardiff) different. My wife and I visited several car companies in the Cardiff area before visiting this one. Everything from the initial enquiry, warm welcome and customer service (he even contacted us after collection a few days later) was way above anything else we experienced. Very happy with our Nissan Juke and will be recommending Matt & his company to family and friends. Thanks again!
Mark, 04 Jul 2024
 

Excellent all round service

Excellent customer service. Happy with my new car. I would recommend to anyone. Really smooth and professional process.
Glyn Roberts, 03 Jul 2024
 

Stress free

Thank you for making the process of selling my car stress free.

Being a single female who tries to limit my carbon footprint, and is not comfortable in the car industry, the world of buying and selling cars has not been visited in many years. The thought was stressing me out, but each step of the way you have been transparent, informative and considerate. Selling my car to you was seamless. I will certainly recommend you to friends and family. Once again many thanks, Nic
Nicola, 28 Jun 2024
 

Exceptional customer service

Exceptional customer service, would recommend! Bought a car this week from Matt and the whole process was smooth and stress free! I’d Highly recommend AA Cars Cardiff
Karly Bliss, 25 Jun 2024
 

Fab service, honest dealer

Fabulous service, we felt Matt was honest, gave a decent warranty and gave great service. He stayed late to fit with our schedule and threw in a new set of keys due to a mistake on the ad. My daughter is delighted with her gorgeous Citroen DS. Would definitely go back.
Joanne Williams, 23 Jun 2024
 

AA Cars Cardiff for the WIN

AA Cars Cardiff for the WIN!! I thought buying my first car was going to be a long process, but the whole process from start to finish was WAYY faster and smoother than I ever could have expected! Matt is so friendly and helpful and made the entire experience top tier! 11/10 experience and will DEFINITELY be recommending this company to everyone!! A massive thank you from me and my family!
Keira Enriquez, 19 Jun 2024
 

Very happy with my purchase

Matt was very helpful and accommodating when it came to viewing the vehicle, the communication was excellent and such a smooth sale… would definitely recommend his company!
Kerry, 18 Jun 2024
 

Highly recommend

Highly recommend Matt from AA Cars Cardiff. Matt gave us personalised and detailed videos of the car before we set off. Answered all enquiries we had and was professional throughout. A real pleasure to meet Matt and purchase our new car from AA Cars Cardiff.
Thank you again.
Shona Francis, 20 May 2024
 

Trust-worthy & Reliable

We had an excellent experience buying our son his first car! Matt was friendly, helpful and knowledgeable and made the whole experience stress-free and easy. We feel reassured that we have chosen a trust-worthy and reliable business in AA Cars Cardiff.
Usha Hirani, 18 Jun 2024
 

First class service

Absolutely first class service from start to finish, customer service was superb. Matt made the transaction
effortless , I will definitely be recommending AA cars Cardiff to friends and family. Thank you again Matt.
Brian , 17 Jun 2024
 

Helpful and kind

From start to finish Matt was unbelievably helpful and kind. From first sight of the car to sorting all the paperwork and helping with the ballons and banners, it's was such a brilliant experience. I cannot thank you enough for everything. My daughter loves her 17th birthday present!
Emma Dibble, 14 Jun 2024
 

Great honest service

Can't fault Matt, he was very helpful and professional. Will definitely recommend to friends and family. Great experience!
Joanne Hopkins, 16 Jun 2024
 

Highly Recommend!

Fantastic customer service and communication from Matt, he was prompt in responding to my initial queties. When we arrived to view the car Matt was very warm and welcoming and went through the history of the car before we then went for a test drive. There was no pressure or 'hard sell' from him and we were very impressed with the car and the great price - well worth the journey up from south Somerset. Would highly recommend - thanks again!
Kellie Ridout, 15 Jun 2024
 

Aftersale support

Encountered an issue a few days after purchasing (engine light came on) - couldn't believe how quickly it was resolved. Matt collected and delivered the car back within 24 hours. Great aftersales service.
Would recommend in an instant
Francis, 26 May 2024
 

Highly recommend AA Cars Cardiff

Matt was great, he was knowledgeable and friendly. We couldn’t find a better deal on another car and Matt's flexibility made it easy to organise viewing and purchasing visits
Maisy, 05 Jun 2024
 

Good experience in dealing with AA Cars Cardiff

Matt, the owner, was a pleasant, friendly and efficient person. Very helpful as well.
Lachimi Bose, 05 Jun 2024
 

Friendly and professional service

Friendly and professional service. Very happy and would highly recommend!
Kimberley Smith, 29 May 2024
 

Fantastic service

Fantastic service from Matt, great contact, friendly, knowledgeable and quick with with responses. Pleasure to do business with. Thanks Matt
Rachel Gregory, 01 Jun 2024
 

Excellent service

Excellent service from Matt. Kept us fully informed every step of the way. He made buying a car almost painless!
Really pleased with the whole experience.
Jess, 12 May 2024
 

Very professional business

Very professional business provided a good car at a fair price. I would recommend them to anyone without hesitation.
Anthony Miller, 21 May 2024
 

Drove away in less than 30 minutes

Called ahead to arrange to view a car and check still had it. I was running a little bit late but Matt stayed and waited for me and the car was waiting outside for me to view.car was exactly as described. Deal was all done and completed in less than 30 minutes. Would highly recommend.
Ben Ellsley, 12 May 2024
 

Great service with a smile.

Great service, great cars and a fantastic price. You literally couldn’t ask for more. I’d been looking for a Focus for ages and managed to get the right car from Matt. He gave a us all the information we could need and made the purchase seemless. I’d definitely buy from Matt again and it’s worth the travel as I live in Devon!!
Thanks Matt.
Craig Francis, 11 May 2024
 

Fantastic service

Fantastic service from Matt from start to finish on the purchase of a new car for my daughter. He went over & above to ensure everything was explained to her. Matt has such fantastic customer service. Would definitely recommend .
Sally Smith, 10 May 2024
 

Peugeot 108

1. The most amazing customer service !
2. Communication back and forth was exceptional
3. The new car was beautiful and in pristine condition
4. I would recommend most defintley !
Mia Smith, 10 May 2024
 

The best

I've been buying cars for over 30 years, but this was by far the nicest experience I have ever had. Thank you Matt for taking the time to send me all the vehicle paperwork and a video before I came to view it, and for the offer of delivery.
I will definitely be recommending you to friends and family.
Ruth, 02 May 2024
 

Smooth easy process

Matt was very understanding and kept in constant communication with myself to make it a smooth easy process to purchase my new car! Thank you :)
Adam, 25 Apr 2024
 

Direct Purchase

A HUGE thank you to Matt from AA Cars Cardiff, I was looking to sell my vehicle and Matt made the experience so straight forward and easy to complete… none of this haggling with these online companies looking where they offer silly amounts and you need to jump through hoops…. A much better offer from Matt.

His customer service & communication was excellent & 10 mins after seeing the car, the money was in the bank, I didn’t even have time to finish the lush coffee he provided in a beautiful office.

If you are looking to sell your vehicle, please give Matt a shout from AA Cars Cardiff…. Such a smooth process & world class customer service
Justin, 30 Apr 2024
 

Friendly experinace

Found Matt to be very friendly and helpful throughout. This made the purchase very smooth. Would recommend to all.
Luke, 29 Apr 2024
 

Highly recommend

Highly recommend AA Cars Cardiff great service and after buying our car this week shall be recommending to friends and family.
Theresa , 24 Apr 2024
 

Aftersales help

I bought a car from Matt at AA Cars Cardiff several weeks ago and this week an engine management light appeared and the car lost power. I contacted Matt for help and even though I live nearly 80 miles away, he spoke with a local garage near my home who booked my car in, gave a full diagnostic check and fixed the DPF problem - all covered under warranty and no cost to me. Thanks for helping Matt as I didn't know where to turn.
Emma, 23 Apr 2024
 

Vauxhall Zafira

I recently purchased a car from AA cars Cardiff and it couldn't have been better. The customer service from start to finish was superb. Thank you Matt! Definitely recommend!
Jasmine, 16 Apr 2024
 

AA Cars Cardiff, You know it makes sense !!

A very professional, friendly buying experience from Matt at AA Cars Cardiff. Highly recommended!
Paul Musgrave, 11 Apr 2024
 

Click & Collect

Thank you to Matt at AA Cars Cardiff. Absolutely delighted with my Corsa.
Matt ensured the buying process went smoothly, all documentation was in order and he was so kind and helpful even delivering the vehicle. Top notch service. I highly recommend Matt and the team 👍
Anna Woodthorpe-browne, 11 Apr 2024
 

Professional & Friendly

Thank you Matt for being so professional and friendly throughout the purchase of my first car. So pleased with it!
Would 100% recommend you to friends and family.
Natalia Bowe, 08 Apr 2024
 

Highly Recommend

I highly recommend AA Cars Cardiff!
Amazing customer service, super friendly and reliable. Really pleased with my car thank you again!
Annalee Cryer, 08 Apr 2024
 

Excellent from start to finish

From first contact Matt was extremely helpful. I'm 200 miles away from his location so Matt took the time to video the car detailing its condition etc. I didn't see the car until the day I picked it up. It was exactly as described. Great service.
Andy Shaw, 01 Apr 2024
 

Hyundai IX-35

I can’t recommend Matthew Hodge and AA Cars Cardiff highly enough; excellent, friendly, and reliable customer service.
His vehicles are well sourced and of a high standard, and reassuringly he was able to provide a detailed vehicle history. He was very helpful and professional throughout the purchase process and after.
Caroline, 28 Mar 2024
 

Really friendly

Quality car at a fair price with a really friendly experience. Would definitely recommend Matt & AA Cars Cardiff
Jasmyne, 27 Mar 2024
 

Citroen C1

Thank you very much Matt, the customer service and professionalism you provided to my wife and I from start to finish was outstanding .
My wife is over the moon with the car and the non pressure sales experience you provided.
Thank you for delivering the aswell, really couldn't ask for more.
Would highly recommend to anyone.
Gareth Francis, 24 Mar 2024
 

Car Purchase

Really enjoyable experience with Matt at AA Cars Cardiff after some awful ones previously. Thanks for being so attentive and my husband and I admire your professionalism. Love the office too.
Looking forward to collecting next week

Nat.
Natalie, 22 Mar 2024
 

Smart ForFour

I am delighted with the (white) Smart Fourfour,
I would like to say many thanks Matt for your professionalism, and wish you success with your new venture.
Kind regards,
Tina Le Clercq
Chris, 15 Mar 2024
 

VAUXHALL ADAM

Great experience with AA Cars Cardiff, communication with Matt was excellent. Really pleased with our purchase, cracking little car. Thanks Matt.
Melinda Daley, 12 Mar 2024
 

5 Star Service

5* service, absoloutely no complaints. I would highly recommend AA Cars Cardiff LTD
Harry, 07 Mar 2024
 

Part Exchange

Very happy with the customer service and part exchange price Matthew gave us. He was not at all pushy and spent time with us, ensuring that we were purchasing the right car for our needs.
Jazz, 09 Mar 2024
 

Vauxhall Zafira

5 star service, absolutely no complaints. Even with answering questions after the sale has been completed, satisfied support has been given.
Thanks Matt & AA Cars Cardiff
Hayley Vitali, 06 Mar 2024
 

Vauxhall Mokka

What a fantastic experience. Matthew was fab from initial contact right to the end. Would highly recommend
Beccie Mills, 02 Mar 2024
 
Having worked with Matthew in the motor industry for many years I can say with absolute certainty that his standards are of the highest calibre, he is a thorough, honest & hard working professional. You will be his next 5 star review with confidence.
Robert, 01 Mar 2024
 

Car Purchase

Highly recommend this company. I am very pleased with our purchase of a first car for our son. Matthew was very helpful in ensuring the car is going to be a perfect present. He was able to provide a substantial amount of paperwork to show the history of the car which was reassuring.
Rhian Mortimer, 01 Mar 2024
 
Matt’s motor trade pedigree is incredible, he’s honed his skills and trade at the very top and is now transferring those skills and experiences with his own venture. I can say with absolute certainty that you will have the most incredible service and experience dealing with AA cars.
Patrick Hern, 01 Mar 2024
 

VW Polo

Purchased a VW Polo from Matt for our son today, my wife and I were exceptionally happy with the level of customer service. The car was presented to a very good standard.

Overall very pleased with the car and would highly recommend Matt.
Richard Ions, 29 Feb 2024
 
Sold my car to Matt at AA Cars Cardiff who is just setting up his own business for the first time, lovely guy, attentive and he also offered us more than ‘We buy any car’ with same day payment.

Best of luck with your new venture Matt
Mark, 22 Feb 2024
 

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